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Services

CCC Technology Center ServicesThe following services are available from the California Community Colleges Technology Center. Please follow the links below or use the Services menu above to find out more about:

Partners

CCC Technology Center Partners

The California Community Colleges Technology Center is a partnership between the California Community Colleges Chancellor's Office and the Butte-Glenn Community College District. The Technology Center's principal directive, sister, and partner organizations include:

California Community Colleges Chancellor's Office
The California Community Colleges (CCC) is the largest higher education system in the nation, comprising 73 districts and 116 colleges with 1.8 million students enrolled per year. Community colleges supply workforce training and basic skills education, prepare students for transfer to four-year institutions, and offer opportunities for personal enrichment and lifelong learning. The Chancellor's Office provides leadership, advocacy, and support under the direction of the Board of Governors of the California Community Colleges.

Chancellor's Office - Digital Innovation and Infrastructure Division
The Digital Innovation and Infrastructure Division plays an instrumental role in manifesting the Chancellor’s Office Vision for Success. The implementation of innovative, robust, and student-centric technologies are distinguishing factors for the recruitment, retention, and academic and career advancement of students attending a California community college.

Corporation for Education Network Initiatives in California (CENIC)
California's education and research communities leverage their networking resources under CENIC, in order to obtain cost-effective, high-bandwidth networking to support their missions and answer the needs of their faculty, staff, and students.

Foundation for California Community Colleges
As the official foundation for the CCC Board of Governors and Chancellor's Office, the Foundation develops programs and services that save millions of dollars for colleges and students, promotes excellence in education, and provides valuable learning opportunities for students throughout the state. It also supports the system through special initiatives, statewide awards, and direct donations to the colleges and the Network of California Community College Foundations.

 

 

 

Accessibility Statement

CCC Technology Center AccessibilityThe California Community Colleges Technology Center is committed to making its online applications accessible to individuals of all abilities. The Technology Center develops and maintains applications to be in compliance with California Government Code 7405, which requires such technologies to meet the accessibility requirements of Section 508 of the federal Rehabilitation Act of 1973, as amended (29 U.S.C. 794d, U.S.C. 255). Our goal is to make our services and applications accessible to everyone, including individuals with disabilities.

Web platforms and services are evolving constantly as is the support for assistive computer technologies. We welcome your feedback for improving the usability and accessibility of web applications and services. Please share your feedback or concerns with This email address is being protected from spambots. You need JavaScript enabled to view it. so we may improve the service for all participants.

CCCApply Chatbot Accessibility

We are aware that the chatbot may not be accessible to people with visual, mobility, and cognitive disabilities. There are keyboard accessibility issues that affect users with visual and mobility disabilities and we are working with the vendor to improve accessibility. If you are unable to use the chatbot, please contact us using the information on the CCCHelp page.

Helpful feedback may include:

  • What you were trying to do
  • What technologies you may have been using
  • The barrier or issue you encountered
  • The web address where you experienced the issue

For more information about providing feedback, please see Contacting Organizations About Inaccessible Websites from the Web Accessibility Initiative (WAI) for tips regarding what information you could provide so we can make improvements.

How to Contact Us

Staff Support: CCCTechnology.info

California Community Colleges staff and faculty using systemwide technology applications can find technical support resources and materials through CCCTechnology.info. The site is monitored by Tech Center support technicians and subject matter experts across all systemwide technology applications, providing 24/7, on-demand help and self-service support.

Staff Support Contact
Online: ccctechnology.info
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Student Support: CCCHelp.info

Facilitating the OpenCCC account is CCCHelp.info, a comprehensive support program providing a Tier 1 help desk that services thousands of students applying to college with 30-second response times.

Student Help Desk Contact
Online: ccchelp.info
Phone: (877) 247-4836
Email: OpenCCC Technical Support
TTY: (877) 836-9332

College Experience Managers

Our College Experience Managers (CEMs) are ready to guide you through the process of adopting CCC Technology Center products and can answer questions about our services. Locate contact information for your college’s CEM in our Directory, or send an email to This email address is being protected from spambots. You need JavaScript enabled to view it. to get started.

CCC Accessibility Center

For questions relating to the various accessibility tools and services available through the CCC Accessibility Center please send an email to This email address is being protected from spambots. You need JavaScript enabled to view it..

CCC Technology Center Business Operations

If you have questions relating to contracts, accounting, or other business-related matters, please contact This email address is being protected from spambots. You need JavaScript enabled to view it..

CCC Technology Center Listserv Support

For issues or questions related to the listserv hosted at the CCC Technology Center you may find the solution by reviewing the FAQs and Tutorials for List Owners or the FAQs and Tutorials for List Subscribers. Additional assistance is available by contacting This email address is being protected from spambots. You need JavaScript enabled to view it..

 

The California Community College Technology Center is located on the Butte College main campus:

3536 Butte Campus Drive
Oroville CA 95965

Communication

CCC Technology Center CommunicationThe California Community Colleges Technology Center coordinates with the Chancellor’s Office Communication Division to keep staff and faculty across the system informed about the technology projects funded by the Chancellor’s Office Division of Digital Innovation & Infrastructure (DII).

The DII Division is at the forefront of the future at the California Community Colleges. We improve the experience and outcomes for California's community college students by:

Digital Futures Newsletter

The Technology Center collaborates with the Chancellor's Office and Foundation for California Community Colleges to produce the Digital Futures Newsletter. Digital Futures is an effort of the Chancellor’s Office to improve the student user experiences and outcomes through technology initiatives. Led by the DII division, Digital Futures works to support the goals and commitments laid out in the Vision for Success to support student success, transfer rates, and career education. Visit Digital Futures.

 

 

Tech Center Highlights

We bring systemwide enabling technologies to our colleges.

Adopt Our Tech

From connectivity to student services and educational technology.

Connecting Colleges

Gigabit fiber optic network for all of our colleges.

Information Security

Logging, monitoring, and no-cost tools to protect students and educators.

Accessibility

Training and resources to make tech accessible to users with disabilities.

Events

Upcoming CCC Technology Center workshops and webinars.

About the Technology Center

The California Community Colleges Technology Center, hosted by Butte College, facilitates and coordinates the work of systemwide technology. Our 25-year history of collaboration with the Chancellor’s Office and community colleges throughout the state has resulted in great strides forward for the system in areas including federated identity, application architecture, networking, and student services.

We operate under the Gartner model of “Run, Grow, Transform” to simplify our portfolio of services and prioritize resources in support of ongoing operations, the next phase of growth, and longer term transformative innovation.

Read More

Top Stories

screenshot of in-progress application in CCCApply Report Center

CCCApply In-Progress Applications Report

At a time when community colleges are seeing lower enrollment, data from CCCApply applications that were started but not submitted can inform a more tailored outreach or assistance to prospective students. Learn More

Data analysis concept

System Use of the CCCID

While the CCCID provides students with a secure, single sign-on to various cloud-based applications, it is also an effective tool for colleges, districts, and the Chancellor’s Office to track students’ non-linear journeys which often span multiple colleges. Learn More

Fiber optic communication concept

Tech Center, SDCCD: CENIC 2024 Innovations in Networking Award

Award recognizes San Diego Community College District's project to move its ERP to Oracle Cloud Infrastructure, ensuring a more efficient, scalable, and secure management of resources. The project was supported by the CCC Technology Center and CENIC. Learn more